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What Our Customers Say!

I didn't feel embarrassed telling you my problems. I felt like you genuinely cared about helping.

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About us

As our name suggests, banking refunds are our business. We're part of Investor Compensation (Claims) LLP, which has won back millions of pounds for thousands of satisfied customers over the years – so you can trust us to take care of your interests.

Independent and unbiased professional financial services consultants, we have our employees backed by all the resources of a substantial Claims Management Company. That means you may be certain we have the resources to pursue your claim with vigour and take on even the biggest banks. All compensation is paid promptly, and there are no upfront costs.

Our expert Advisers and Case Handlers will keep you informed every step of the way, whilst our Negotiators energetically pursue your case to secure the maximum money back. If you have any questions, you may be sure we're always on hand to help – so our service is every bit as good as our results.

Registered office -

Head Office
1C Riparian Way
Crossing Business Park
Keighley
BD20 7BW
Company Number: OC329793

rss In The News
Supreme Court overturn previous rulings
The Supreme Court has overturned earlier court rulings that allowed the Office of Fair Trading to investigate the fairness of charges for unauthorised overdrafts.
Bank Charges Update – November 2009
The long-awaited Supreme Court judgement on bank charges has been set for Wednesday morning (25th November 2009).
Crunch time for bank charges case
The future of overdraft fees paid by millions of customers could be decided after an appeal in the House of Lords this week, starting on Tuesday.
Don't Wait for Office of Fair Trading. Get Charges Back Now!
Bank customers who think they are being fleeced were urged not to wait for the Office of Fair Trading to crack down on charges before seeking redress yesterday.
Breakthrough in battle over bank charges
One million customers moved closer to getting refunds from their banks yesterday when judges ruled that charges of up to £38 for unauthorised overdrafts can be tested for fairness.

Application Form

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Application Form (PDF 223KB)